Nondiscrimination Policy
ViaThera complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act, and does not discriminate on the basis of race, color, national origin, age, disability, sex (including pregnancy, sexual orientation, and gender identity), religion, or any other status protected by law. ViaThera does not exclude people or treat them differently because of any of these characteristics.
Services We Provide
- Free auxiliary aids and services to people with disabilities, such as qualified sign-language interpreters and written information in accessible formats.
- Free language-assistance services to people whose primary language is not English, including qualified interpreters and translated information.
How to Request Assistance
If you need any of these services, contact our Civil Rights Coordinator:
ViaThera LLC — Civil Rights Coordinator
1500 N Grant ST STE N, Denver, CO 80203, USA
Email: civilrights@viathera.health
Filing a Grievance
If you believe ViaThera has failed to provide these services or has discriminated in another way, you can file a grievance in person, by mail, or by email with the Civil Rights Coordinator listed above. You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019 (TDD 1-800-537-7697).
Language Assistance
English: If you speak a language other than English, language-assistance services are available to you free of charge. Call 1-800-XXX-XXXX.
Español: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-XXX-XXXX.
Tiếng Việt: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-XXX-XXXX.
中文: 如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-XXX-XXXX。
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